Naples Identity Card 2026, open days and special openings
The transition to the electronic identity card (CIE) enters a concrete operational phase, with a deadline that directly changes citizens' habits. From August 3, 2026Paper identity cards will no longer be valid as identification documents, regardless of the date indicated on the document. To manage the transition without blockages, the Municipality of Naples has introduced a timetable of openings and dedicated open days, with the aim of spreading requests over time and avoiding difficult-to-manage peaks.
When paper identity cards will no longer be valid
The key point concerns the validity of the document, because starting from August 3, 2026 Paper cards will no longer be recognized as valid documents, even if they have a later expiration date. This is therefore not an optional choice, but a mandatory step linked to a broader regulatory update.
This change requires a review of the timeframes for processing personal documents, as waiting for the natural expiration date is no longer a viable strategy. The result is increased pressure on branches in the months leading up to the expiration date.
How special openings work in Naples
To deal with the volume of requests, the Municipality has activated a calendar of openings valid from April 7 to August 1, 2026, spread across several municipalities. The organization follows a precise logic, alternating weekly time slots and dedicated days.
Every week, on Tuesdays, the counters will be open from 15: 00 to 18: 00, while once a month a open day on Saturday from 8: 30 to 14: 00This combination seeks to meet the diverse needs of both those who can commute to the office during the week and those who require a wider range of services.
Who can attend the CIE open days?
Access to extraordinary openings is not generalized, but reserved for a specific category of citizens, namely residents in the Municipality of Naples Those in possession of a physical identity card. The goal is to focus resources on those directly affected by the expiration.
For all other situations, the ordinary channels remain active and continue to represent the primary way to manage requests.
Before choosing how to proceed, it is useful to clarify the available options.
• Booking via platform of the Municipality of Naples
• Use of the toll free number 800.776565
• Access to extraordinary openings for those with paper documents
This distinction avoids overlaps and allows for better distribution of requests.
How many identity cards can be issued?
An often overlooked factor is the actual capacity of the counters, which directly impacts waiting times. Each branch involved uses two stations, with an average time of approximately 20 minutes per release.
This translates into a limited but calculated capacity, which allows us to estimate the number of cases that can be handled.
• About 18 CIE per location during Tuesday openings
• About 32 CIE per location during the Saturday open days
These numbers explain why advance planning becomes essential, especially as the deadline approaches.