Italo hires graduated and graduate hostesses and stewards in Naples: how to apply

Italo hostess
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The transport company Italo hires in Naples for this summer as they are needed station steward and hostess in various airports in the country, including the Napoli Centrale station.

It is looking for 27 workers for its staff and can apply both graduates and graduates, but some is also required extensive experience in the sector and knowledge of languages.

Once you have passed the first step of the selection, you will follow a training course specific to then start working.

The admission requirements

The following are indicated on the Italo website requirements to be met in order to pass the selection:

  • Qualification: diploma / degree
  • Experience retail, tourism, transport sector
  • Experience > 2 years in retail: preferential
  • Experience working abroad: preferential
  • Knowledge of language English: fluent
  • Knowledge of second language: preferential
  • Willingness to work on shifts And in the holidays
  • Soft Skills:
    • Customer orientation
    • Operational problem solving
    • Flexibility
    • Communication and interpersonal relationship

The training course

If you pass the selection, you will be admitted to the training course for Station Hostess & Steward that will start on 19 September 2022 and will last about a month.

You will learn all the tasks to be able to do the job and so you can start working as a hostess and station steward.

Italo hostess

What are the duties of a station hostess and steward

The work of station hostesses and stewards includes the following activities:

  • activities related tooffering, To promotion, to the reservation and sale of the products marketed.
  • business management information and support for travelers, especially in relation to operating / service abnormalities to ensure proper assistance to travelers;
  • the care of decorum and rearrange the Station areas such as Ticket Offices and Lounges, paying attention to monitoring the activities of external suppliers, in addition to monitoring station apparatus and equipment;
  • establish a relationship of trust with Travelers offering listening, education, professionalism and passion;
  • support the Station Manager for each operational activity;
  • activity of assistance and reception of travelers, taking care of their comfort and relationships.
  • represents in style and behavior the Brand and Italo Values.

How to apply

You can send your application for hostess and steward jobs at the station via the Italo's website by choosing the preferred location.

Photo source: La Repubblica

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Written by Fabiana Bianchi
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